SMALL BUSINESS MANAGED IT · SYDNEY
Whether it's just you or a team of 30, we look after the technology your business runs on. That means your devices, cloud apps such as Microsoft 365, security, backups and network. We also deal with the suppliers it all depends on. One direct contact, plain English and no minimum team size.
Andy Singh, founder. Running CyberFreak since 2013.
The first conversation is complimentary: 30 minutes to talk through what you need and whether we're a good fit.Freak is the habit of asking one more question after a problem looks solved. It's the question that finds the old phone in the drawer.
An old phone in a drawer still has the previous password saved, and keeps retrying it.
See the working 02 · YOU SEEIt's usually still there. What changed is who's allowed to open it.
See the working 03 · YOU SEEA new device, a moved desk or a changed setting is often the real cause.
See the working 04 · YOU SEEThe person isn't yet. Their account, licence, files, apps and security all have to line up first.
See the working 05 · YOU SEEThe printer is fine. The computer has lost its path to it.
See the working 06 · YOU SEEThat shows a job ran, not that anything will come back.
See the workingMost IT problems work like this. We look for the cause so the fix holds.
Browse all 60 IT issuesWe keep our client list deliberately small, so every business gets the same attention, whether it's one person or thirty.
By the time a business needs someone onsite every day, or its own full-time IT person, it has usually outgrown this kind of relationship. That's a good sign, not a problem. The same goes for needing a guaranteed round-the-clock response. If that's you, we'll say so in the first conversation rather than three months in.
Andy Singh started CyberFreak in 2013. The person who scopes your work is the person who manages it, and the person you ring when it doesn't go to plan.
Anything beyond that first conversation gets scoped and agreed with you before it starts.
The CyberFreak IT Universe lays out business worlds, services and familiar issues so you can follow how one change reaches another.
Explore the IT Universe This is illustrative, not a live view of real client systems, monitoring, diagnosis or operational status.