IT SERVICES
IT Services
Eight areas we look after for small businesses across Sydney, from everyday support to planned projects.Choose a service area
Each service explains what we can help with, who it suits and how a practical next step begins.
01
Managed IT and Everyday Support
- Remote and phone support in business hours
- Agreed users, devices and systems looked after
- Password resets and everyday user requests
- Patching and routine maintenance
Microsoft 365, Cloud and Business Applications
- Email, Teams, SharePoint and OneDrive
- Accounts, groups and access changes
- Shared mailboxes, calendars and permissions
- Microsoft 365 licensing and setup
Cybersecurity and Identity
- MFA and sign-in controls
- Admin account and access reviews
- Endpoint protection and device security settings
- Lost or stolen device response
Hardware, Devices, Infrastructure and Networks
- Computers, monitors and accessories
- Wi-Fi, network switches and firewalls
- VoIP phones and 4G/5G backup internet
- Setup, replacement and warranty help
Backup, Recovery and Continuity
- Microsoft 365, server and NAS backups
- Backup monitoring where included
- Representative restore testing
- Deleted file and email restores
Projects, Onboarding and Change
- New staff, role changes and departures
- Computer rollouts across the business
- Microsoft 365 and data migrations
- Office setups and moves
IT Health, Documentation and Vendor Coordination
- One-off IT and security health checks
- Records of your devices, accounts and systems
- Licence, vendor and ageing-system information
- Working with your vendors on your behalf
Urgent IT and Incident Support
- A first look at what's affected
- Triage and troubleshooting
- Practical containment steps
- Specialist referral where the situation needs it
WAYS TO WORK TOGETHER
How you can work with us
- Ongoing support
- A regular monthly fee, usually worked out per user.
- Projects
- Office moves, new staff, migrations. Quoted and agreed before we start.
- One-off help
- A single problem sorted, or a block of prepaid hours.
- Health check
- A one-off look at how your IT is set up and what's worth fixing first.
Not sure which fits? That's what the first conversation is for.